Privacy Policy

Privacy Policy

Privacy Policy

This document deals with UsedCommercialKitchenEquipment.com.au’s obligations to You under the Australian Privacy Principles.

The document includes information Your privacy and Your personal information.

Information that UsedCommercialKitchenEquipment.com.au may hold from time to time (other than for UsedCommercialKitchenEquipment.com.au’s current and former employees).

UsedCommercialKitchenEquipment.com.au specialise in selling quality used – second-hand commercial kitchen, bakery and food processing equipment.

Your Personal Information:

What personal information does UsedCommercialKitchenEquipment.com.au collect about You

UsedCommercialKitchenEquipment.com.au may collect the following personal information about You, including to improve Your shopping experience with UsedCommercialKitchenEquipment.com.au: 

  • Your name, Your address, Your telephone numbers, Your email address, business address information and payment information.
  • What goods or services You may have purchased from UsedCommercialKitchenEquipment.com.au
  • The cost of those goods or services

This is some of the information UsedCommercialKitchenEquipment.com.au collects about You: 

Information you give:

Information You give UsedCommercialKitchenEquipment.com.au 

UsedCommercialKitchenEquipment.com.au receives and stores any information You enter on UsedCommercialKitchenEquipment.com.au’s web site or give UsedCommercialKitchenEquipment.com.au in any other way. You can choose not to provide certain information, but then You might not be able to take advantage of many of UsedCommercialKitchenEquipment.com.au’s features. UsedCommercialKitchenEquipment.com.au uses the information that You provide for such purposes as responding to Your requests, fulfilling orders, customising future shopping for You, improving UsedCommercialKitchenEquipment.com.au’s store features, and communicating with You. 

UsedCommercialKitchenEquipment.com.au receives and stores certain types of information whenever You interact with UsedCommercialKitchenEquipment.com.au’s website. For example, like many web sites “cookies” are used to obtain certain types of information when Your Web browser accesses UsedCommercialKitchenEquipment.com.au’s website. Cookies are alphanumeric identifier text files that are transferred to Your computer’s hard drive through Your Web browser to enable UsedCommercialKitchenEquipment.com.au’s systems to recognise Your browser and to provide features such as storage of items in Your Shopping Cart between visits. 

Privacy Policy Automatic information 

E-mail communications
To improve UsedCommercialKitchenEquipment.com.au’s service and Your shopping experience, UsedCommercialKitchenEquipment.com.au will sometimes send You newsletters with UsedCommercialKitchenEquipment.com.au’s special offers, new product arrivals special events and customer projects. UsedCommercialKitchenEquipment.com.au will also email to notify You of changes to UsedCommercialKitchenEquipment.com.au’s policies and for Your order confirmations. If You do not want to receive e-mails from UsedCommercialKitchenEquipment.com.au, other than order notifications and receipts including of Your order confirmations, please let UsedCommercialKitchenEquipment.com.au know by emailing us or, to unsubscribe to the newsletter, follow the link on the bottom of the newsletter. 

How we collect your personal information:

How UsedCommercialKitchenEquipment.com.au collect Your personal information
Normally, UsedCommercialKitchenEquipment.com.au collects Your personal information only directly from You. 

UsedCommercialKitchenEquipment.com.au may collect personal information about You whenever You have a dealing with UsedCommercialKitchenEquipment.com.au including if You: 

  • Have contact with UsedCommercialKitchenEquipment.com.au in person
  • Order any of UsedCommercialKitchenEquipment.com.au’s services
  • Pay an amount You owe UsedCommercialKitchenEquipment.com.au
  • Correspond with UsedCommercialKitchenEquipment.com.au via telephone, email or letter
  • Subscribe (electronically or otherwise) to any of UsedCommercialKitchenEquipment.com.au’s publications

UsedCommercialKitchenEquipment.com.au may log how you use the website which is no different from most businesses.

Information is anonymous.

Information from logs recorded by visitors, visiting and using the website are not linked to You personally in any way.

Typically it records Your: 

  • Internet Service Provider
  • Date and time of Your visit
  • Pages accessed and the documents downloaded
  • Search items entered

Purpose for which information is collected:

The purpose for which UsedCommercialKitchenEquipment.com.au collects Your personal information

UsedCommercialKitchenEquipment.com.au may collect Your personal information for the following purposes of: 

  • Providing UsedCommercialKitchenEquipment.com.au’s goods and services to You and others
  • Considering whether UsedCommercialKitchenEquipment.com.au will employ someone
  • Considering whether UsedCommercialKitchenEquipment.com.au will contract someone to provide goods and services to UsedCommercialKitchenEquipment.com.au
  • Receiving goods and services provided by You or Your employer
  • Telling You about the goods and services UsedCommercialKitchenEquipment.com.au supplies
  • Sending information to You about UsedCommercialKitchenEquipment.com.au’s business and/or the goods and services UsedCommercialKitchenEquipment.com.au supplies
  • Advising You of events about UsedCommercialKitchenEquipment.com.au’s business as they happen (market changes, seminars, marketing activities)

If You don’t provide UsedCommercialKitchenEquipment.com.au with Your information, UsedCommercialKitchenEquipment.com.au may not be able to fulfil the purpose for which UsedCommercialKitchenEquipment.com.au collects the information. 

Storage of Information:

How UsedCommercialKitchenEquipment.com.au stores Your information
Your personal information may be stored by UsedCommercialKitchenEquipment.com.au either in hard copy documents or as electronic data in UsedCommercialKitchenEquipment.com.au’s information technology systems. 

UsedCommercialKitchenEquipment.com.au might store Your information in the following ways: 

  • In UsedCommercialKitchenEquipment.com.au’s physical document and record management system
  • On servers under UsedCommercialKitchenEquipment.com.au’s physical control
  • On servers under the physical control of other parties
  • In the cloud
  • Web browser storage
  • Cookies
  • Transportable electronic mediums, including an external drive or a USB

Your information is otherwise stored in a secure database. 

Your obligation when You provide UsedCommercialKitchenEquipment.com.au with third party information
If You or Your organisation is subject to privacy law and You provide personal information to UsedCommercialKitchenEquipment.com.au about someone, You promise UsedCommercialKitchenEquipment.com.au that: 

  • You are entitled to disclose that information to UsedCommercialKitchenEquipment.com.au
  • UsedCommercialKitchenEquipment.com.au may collect, use and disclose that information for the purposes described in this document

How information is used

How UsedCommercialKitchenEquipment.com.au uses or discloses Your personal information
Your personal information is only used for the purpose for which UsedCommercialKitchenEquipment.com.au collect it. 

It may also use and/or disclose personal information for purposes such as: 

  • invoicing
  • reminder notices
  • provision of information about market developments
  • invitations to seminars and other events
  • UsedCommercialKitchenEquipment.com.au’s own market research
  • improving UsedCommercialKitchenEquipment.com.au’s service and communications
  • advising You about other services UsedCommercialKitchenEquipment.com.au offers
  • giving it to suppliers of services to UsedCommercialKitchenEquipment.com.au’s business in order that UsedCommercialKitchenEquipment.com.au can provide UsedCommercialKitchenEquipment.com.au’s services to You
  • giving it to suppliers of services to UsedCommercialKitchenEquipment.com.au’s business in order that they can provide services to UsedCommercialKitchenEquipment.com.au

Any of your personal. information that is collected by UsedCommercialKitchenEquipment.com.au will not be disclosed to third parties for the purpose of allowing them to direct market any products and services to You. 

How your information is kept secure:

How UsedCommercialKitchenEquipment.com.au protect and keep secure Your personal information
UsedCommercialKitchenEquipment.com.au respects Your privacy and appreciates Your business. 

Only specific employees or sub-contractors in UsedCommercialKitchenEquipment.com.au’s customer care, marketing, store, warehouse systems and IT areas have access to Your personal information, and only under strict controls and procedures. 

Obviously, UsedCommercialKitchenEquipment.com.au may need to share Your name and address and at times phone number with UsedCommercialKitchenEquipment.com.au’s freight carrier to ensure reliable and efficient delivery of Your orders. 

If required, UsedCommercialKitchenEquipment.com.au will also share this information with organisations who carry out credit, fraud and other security checks. 

At no other time does UsedCommercialKitchenEquipment.com.au ever provide Your contact details or payment information to any other third party vendor, associate or service providers. 

We takes reasonable steps to protect from misuse and loss Your personal information that UsedCommercialKitchenEquipment.com.au holds. 

UsedCommercialKitchenEquipment.com.au seeks to protect the information from unauthorised access, modification and disclosure. 

We maintain a computer and network security system. 

UsedCommercialKitchenEquipment.com.au uses firewalls and other security systems in UsedCommercialKitchenEquipment.com.au’s electronic communications systems, such as user identifiers and passwords to control access to UsedCommercialKitchenEquipment.com.au’s computer network. 

Maintaining a high level of physical security over UsedCommercialKitchenEquipment.com.au’s hard copy and electronic data stores and premises, such as locks, alarms and barrier systems. 

UsedCommercialKitchenEquipment.com.au’s staff are made aware of their confidentiality obligations and their limited access rights as they apply to them in respect of Your information. 

Staff normally only have access to information on a need to know basis. 

Your Access to your information:

Gaining access to information UsedCommercialKitchenEquipment.com.au holds about You
UsedCommercialKitchenEquipment.com.au will give You access to Your personal information except if the Privacy Act does not require UsedCommercialKitchenEquipment.com.au to or where UsedCommercialKitchenEquipment.com.au has a legal duty of confidentiality or non-disclosure. 

The information will be supplied within a reasonable time from the date of Your request. 

UsedCommercialKitchenEquipment.com.au reserves the right to recover reasonable costs from You in giving You the access. 

If UsedCommercialKitchenEquipment.com.au refuses You access to any information, UsedCommercialKitchenEquipment.com.au will give You an explanation. 


UsedCommercialKitchenEquipment.com.au ensures that all reasonable procedures are followed so that Your personal information is accurate, complete and up to date whenever UsedCommercialKitchenEquipment.com.au collects or uses it. 

Maintaining currency of Your personal information

If any of the personal information held by UsedCommercialKitchenEquipment.com.au about You is inaccurate, incomplete or out of date, please contact UsedCommercialKitchenEquipment.com.au immediately and UsedCommercialKitchenEquipment.com.au will take all reasonable steps to update it. 

Contacting UsedCommercialKitchenEquipment.com.au including making a complaint
As per our privacy policy, If You: 

  • want to access Your personal information
  • want to lodge a complaint about any breach by UsedCommercialKitchenEquipment.com.au of Your privacy
  • have a question about how Your personal information is collected, used or disclosed by UsedCommercialKitchenEquipment.com.au
  • have a question about anything relating to UsedCommercialKitchenEquipment.com.au’s Privacy Policy,

Please contact UsedCommercialKitchenEquipment.com.au. to discuss our privacy policy.

If you have any questions, please feel free to phone or email us, complete an online form or browse our FAQ anytime.

Office of Australian Information Commissioner:

If You make a complaint
If making a complaint to UsedCommercialKitchenEquipment.com.au about UsedCommercialKitchenEquipment.com.au’s management of Your personal information, UsedCommercialKitchenEquipment.com.au will: 

  • review the complaint
  • seek to contact You and discuss Your complaint with You
  • notify You about the outcome of UsedCommercialKitchenEquipment.com.au’s review of Your complaint and the action UsedCommercialKitchenEquipment.com.au will take
  • implement any outcome arising from the complaint

You can seek a review by contacting the Office of the Australian Information Commissioner, if You are not satisfied with the outcome of Your complaint,